Service Coordination Specialist

2 weeks ago


Warwick Rhode Island, United States Garage Headquarters Full time

Position Overview
We are seeking a dedicated Service Coordination Specialist to manage and organize customer installation and service appointments, foster and sustain customer relationships, and efficiently allocate installers and technicians.


KEY RESPONSIBILITIES:
  • Respond to incoming inquiries from customers regarding service and installation requests.
  • Organize and schedule customer installation and service appointments by assigning installers and technicians.
  • Ensure all documentation from the field is accurately completed and processed in a timely manner.

Collaboration and Communication
Work proactively with various departments and provide assistance to both internal and external customers as required, including serving as a resource for sales inquiries.

Additional responsibilities may be assigned as necessary.



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