Area Operations Manager

2 weeks ago


Chicago, Illinois, United States Article Student Living Full time

Position Overview: Article Student Living is seeking an experienced Area Operations Manager to oversee our Student Housing portfolio. This role entails comprehensive oversight of financial management, operational efficiency, leasing strategies, marketing initiatives, capital projects, and human resources across multiple properties.

Key Responsibilities:

  • People Management: Recruit and mentor full-time teams, providing essential leadership to ensure optimal staffing levels across all properties.
  • Team Development: Foster a supportive environment through coaching and leadership, encouraging innovative thinking from the ground up.
  • Onboarding Collaboration: Work closely with the Director of Training and Support to facilitate effective onboarding processes for new hires.
  • Performance Management: Collaborate with corporate HR and property management leadership to address performance issues, ensuring proper documentation and communication.

Financial Oversight: Drive the achievement of maximum net operating income across the portfolio by implementing effective cost control measures and enhancing revenue streams. Responsibilities include:

  • Developing annual operating budgets and forecasts in partnership with senior operations leadership.
  • Regularly reporting income and expense metrics to corporate stakeholders.
  • Overseeing the reconciliation of deposits, rent collections, and vendor invoices.

Leasing and Marketing Leadership: Guide site-level teams in all leasing and marketing efforts, ensuring alignment with brand standards and fair housing regulations. Key tasks include:

  • Analyzing market trends and proposing strategic adjustments to improve leasing outcomes.
  • Addressing resident concerns and ensuring high levels of satisfaction.
  • Maintaining high standards of property presentation and curb appeal.

Your Qualifications: A minimum of 5 years of experience in student housing property management, with a strong understanding of business operations. Preferred qualifications include:

  • Experience in regional or area management.
  • Proven project management skills and the ability to lead remote teams effectively.

Benefits: Article Student Living offers a comprehensive benefits package, including health, dental, and vision insurance, flexible paid time off, 401K matching, and an annual review and bonus program.

Article Student Living is committed to providing equal employment opportunities to all individuals, regardless of race, color, creed, ancestry, national origin, citizenship, sex, gender identity, sexual orientation, marital status, religion, age, disability, genetic information, or any other characteristic protected by applicable law.



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