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Communication Assistance Operator

2 months ago

Wichita, Kansas, United States Hamilton Full time

Position: Customer Support Specialist

Company Overview:

Hamilton Relay is a prominent provider of telecommunications relay services, dedicated to facilitating communication for individuals who are deaf, hard of hearing, deaf-blind, or have speech difficulties. Our mission has been to ensure seamless communication since our inception.

Role Summary:

We are currently seeking motivated individuals to join our team as Customer Support Specialists in our dedicated call center. This role is essential in enabling individuals with hearing challenges to connect via telephone.

What We Offer:

  • Flexible Full-Time and Part-Time shifts
  • A supportive work environment with no direct customer interaction
  • Comprehensive benefits for full-time employees
  • Paid training programs and competitive starting wages
  • Performance and attendance bonuses
  • Opportunities for local remote work after a specified period of on-site employment

Candidate Requirements:

  • Must be at least 18 years old
  • High school diploma or equivalent is required
  • Typing proficiency of 35 words per minute with high accuracy
  • Ability to pass a criminal background check
  • Commitment to maintaining strict confidentiality
  • Availability for a comprehensive training program

If you are looking to contribute to a growing organization that values internal advancement and provides vital services, we encourage you to consider this opportunity.