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Sales Manager

2 months ago

Dayton, Ohio, United States Ty Huynh - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and organized Sales Manager to join our team at Ty Huynh - State Farm Agent. As a Sales Manager, you will play a critical role in equipping our agency to achieve its goals and empowering our team to deliver exceptional customer experiences.

Key Responsibilities
  • Customer Relationship Management
    • Establish and maintain strong relationships with customers to understand their needs and provide tailored solutions.
    • Follow up with customers to ensure their needs are met and provide prompt, accurate, and friendly service.
  • Product Education and Sales
    • Use a customer-focused, needs-based review process to educate customers about insurance options and promote relevant products.
    • Ensure the office is well-maintained and equipped to successfully meet customer needs and market relevant products.
  • Team Management
    • Lead and manage a team of customer service representatives to ensure seamless execution of customer experiences.
    • Collaborate with team members to achieve agency goals and promote a positive work environment.
Requirements
  • Experience and Skills
    • Minimum 2 years of experience in customer service or sales, preferably in the insurance industry.
    • Excellent communication, organizational, and problem-solving skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Licenses and Certifications
    • Property and Casualty Licensed.
    • Life and Health Licensed.
Benefits
  • Competitive Compensation
    • Salary plus commission/bonus.
  • Benefits Package
    • Paid time off (holidays and personal/sick days).
    • Health, Life, and Disability benefits.
    • Matching Retirement benefit.
    • Profit Sharing.
What We Offer
  • Opportunities for Growth
    • Professional development and training opportunities to enhance your skills and knowledge.
    • Opportunities for advancement within the agency.