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Public Programs Assistant

2 months ago

Pasadena, California, United States California Institute of Technology Full time
Job Summary

The Event Productions unit, situated within the Office of Strategic Communications, connects Caltech to the broader community and donors through the presentation of high-quality public events and programs. These programs may include the presentation of researchers and lecturers from Caltech as well as professional artists and performers from a broad range of disciplines.

Key Responsibilities
  • Assist in ticket collection and audience counts.
  • Greet patrons and assist them to their seats.
  • Distribute programs to patrons, including preparation of insert materials, if any, and sorting unused programs.
  • Set up and remove auditorium ropes, equipment, and displays.
  • Assist with sales of refreshments and/or event merchandise outside the auditorium. This may include pushing and/or pulling rolling carts.
  • Perform other duties as assigned.
  • Ensure work is performed in accordance with Institute and regulatory agencies (e.g., OSHA) safety standards and practices.
Requirements
  • Good verbal communication and interpersonal skills.
  • Presentation of an attitude of attentiveness, courtesy, and professionalism when dealing with patrons and other staff members.
  • Exceptional customer service skills.
Physical Requirements
  • Physical strength to lift up to 20 pounds.
  • Ability to bend in all directions, squeeze with arms and hands, climb stairs, and work outdoors.
  • Ability to push and pull rolling items (e.g., carts).