Technical Support Specialist
1 month ago
**Job Summary**
Sunrise Systems is seeking a skilled Tech Support Specialist to join our team.
Key Responsibilities:
- Manage Jira tickets to ensure timely resolution of customer issues.
- Communicate effectively with clients to gather necessary information.
- Monitor and update ticket status as required.
- Maintain accurate documentation of all processed tickets.
Requirements:
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Strong attention to detail and organizational skills.
About Sunrise Systems:
We are a dynamic company dedicated to providing top-notch IT services to our clients.
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