Senior Desktop Support Specialist

1 month ago


Secaucus, New Jersey, United States Insight Global Full time
Job Description

We are seeking a highly skilled and experienced Desktop Systems Engineer to join our team. The ideal candidate will have a strong background in PC and Mac systems, with a minimum of 4 years of experience in desktop support or a related field.

The successful candidate will be responsible for providing advanced technical support for both PC and Mac platforms, addressing hardware, software, and networking issues. They will also administer Mobile Device Management (MDM) using Intune or AirWatch to configure devices according to company policies.

Key Responsibilities:

  • Provide advanced technical support for PC and Mac platforms
  • Administer MDM using Intune or AirWatch
  • Implement two-factor authentication with DUO
  • Offer VPN and remote support services
  • Manage company data through SharePoint and OneDrive
  • Support communication tools such as Slack and Zoom

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

We are committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.



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