Branch Operations Supervisor

2 weeks ago


Saint Paul, Minnesota, United States OneMain Financial Full time
Job Overview

The Assistant Manager plays a crucial role at OneMain Financial, supporting Branch Managers in cultivating a productive work atmosphere that enhances customer satisfaction. This position emphasizes leadership and mentorship for branch personnel, ensuring the delivery of personalized loan services through informed decision-making and effective collection practices.

KEY RESPONSIBILITIES

  • Achieve targets related to individual and branch sales, collections, and customer satisfaction.
  • Build and nurture relationships with clients throughout the loan application and management process.
  • Offer tailored financial solutions that align with customer objectives.
  • Introduce clients to optional insurance products available for their loans.
  • Clarify loan terms and conditions to ensure clients have a comprehensive understanding.
  • Acquire skills in credit underwriting and sales methodologies.
  • Oversee the loan management process, including loan closures and compliance with regulations.
  • Support the training and development of Branch Team Members and step in as interim leadership when the Branch Manager is unavailable.

QUALIFICATIONS

  • High School Diploma or GED.
  • Demonstrated success in meeting business objectives.
  • Background in financial services leadership.
  • Capability to secure Insurance Licensing within six months if mandated by state regulations.

PREFERRED QUALIFICATIONS

  • Bachelor's degree in business, finance, or a related discipline.


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