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Branch Manager
2 months ago
Village Green Landscapes is seeking a highly skilled and experienced Branch Manager to lead our team in providing exceptional landscape services to our clients. As a key member of our management team, you will be responsible for overseeing the daily operations of our branch, ensuring high-quality service delivery, and driving business growth.
Key Responsibilities- Leadership and Management
- Provide strategic leadership and direction to branch staff, aligning with company core values and objectives.
- Develop and implement plans to improve branch performance, productivity, and customer satisfaction.
- Operational Excellence
- Ensure timely and efficient completion of jobs, meeting quality and budget standards.
- Manage branch resources, including staffing, equipment, and supplies, to maximize productivity and minimize costs.
- Customer Focus
- Build and maintain strong relationships with clients, understanding their needs and preferences.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Team Development
- Recruit, train, and develop branch staff, ensuring they have the skills and knowledge to excel in their roles.
- Provide regular feedback and coaching to staff, promoting a culture of continuous improvement.
- Education and Experience
- High school diploma or equivalent required; associate or bachelor's degree preferred.
- Minimum 2 years of experience in the landscape industry, with 1 year of commercial snow removal experience.
- 5+ years of previous leadership experience, with a proven track record of success.
- Skills and Qualifications
- Valid driver's license and clean driving record.
- Ability to pass a pre-employment drug test.
- Bilingual: English-Spanish preferred.
Village Green Landscapes offers a comprehensive benefits package, including [insert benefits summary].