Senior Director, Revenue Cycle Management

6 days ago

San Francisco, California, United States Element Science Full time
About the Role

We are seeking a highly experienced and skilled Senior Director to lead our Revenue Cycle Management operations at Element Science. As a key member of our team, you will be responsible for setting comprehensive reimbursement strategic direction, implementing systems, and driving the execution of revenue cycle processes and compliance with all healthcare regulations to optimize financial outcomes.

Key Responsibilities
  • Reimbursement Strategy Development:
    • Develop and execute reimbursement strategies to optimize revenue cycle management and ensure compliance with regulatory requirements, including assessment of build vs outsourcing strategies.
    • Stay abreast of changes in healthcare reimbursement policies and proactively adjust strategies to align with industry trends.
  • Billing Process Development & Management:
    • Implement best practices for billing operations, system implementations, and continually assess and improve processes.
    • Oversee end-to-end RCM related functions including intake, eligibility, prior authorization, medical necessity documentation, billing, cash applications, collections, denial appeals, and reporting & analysis ensuring accuracy, efficiency, and compliance with relevant regulations.
    • Eligibility: Utilize claims data to manage our eligibility software tool and/or vendor to improve accuracy of eligibility and benefit estimates and optimize prior authorization process for patients.
    • Billing: Oversee in-house resources & billing tools and/or third-party vendor to ensure accurate coding and submission of claims; improve claim submission process to increase automation, first pass rates, and collections.
    • Collections: Manage in-house and/or 3rd party billing vendor and ensure they are meeting SLAs and targets; monitor and analyze collections data to identify opportunities for improvements and when relevant, implement strategy and process changes to drive improvements.
    • Manage patient advocacy process.
  • Regulatory Compliance:
    • Stay current on federal and state regulations related to reimbursement and billing for durable medical equipment.
    • Work closely with legal and compliance teams to ensure adherence to all applicable laws and guidelines.
  • Cross-Functional Collaboration:
    • Partner with Payer Relations and Market Access team and IT team to implement reimbursement processing steps such as EDI submissions as CMS and each Payer are contracted.
    • Collaborate with Sales, Marketing, and Product Development teams to provide insights into reimbursement trends and contribute to product development strategies.
    • Partner with Finance to analyze reimbursement impacts on financial performance and support budgeting processes.
  • Team Leadership:
    • Build and lead a high-performing reimbursement and billing team.
    • Provide mentorship, guidance, and professional development opportunities for team members.
Requirements
  • Bachelor's degree in healthcare administration, business, or related field; Master's degree preferred.
  • Minimum of 15 years of experience in healthcare reimbursement and billing, with at least 7 years in a leadership role.
  • In-depth knowledge of Medicare, Medicaid, and commercial payer reimbursement policies for durable medical equipment.
  • Strong understanding of healthcare compliance and regulatory requirements.
  • Proven ability to develop and implement successful reimbursement strategies, processes, and systems.
  • Excellent leadership, communication, and interpersonal skills.
Benefits

We offer a very competitive salary and benefits package, including:

  • Stock Options
  • 90% employer-paid medical, dental, and vision insurance
  • Company-paid Basic Life Insurance
  • 401(k) retirement plan (Traditional and Roth)
  • Competitive Paid Time Off
  • Paid Holidays
  • FSA (Flexible Spending Accounts)
  • HSA (Health Savings Account)
  • Employee Assistance Program through PEO

The salary for this exempt-level position will be based on experience and qualifications within an established pay range.

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