Volunteer Engagement Manager
1 week ago
POSITION SUMMARY
The Volunteer Engagement Manager will oversee the organization and scheduling of volunteers at the facility and during events. This role encompasses the recruitment, selection, onboarding, training, and assignment of all volunteers.
KEY RESPONSIBILITIES
- Recruit and train new volunteers, serving as the primary contact for all volunteer-related communications.
- Foster and maintain positive relationships with all volunteers.
- Participate in community outreach events to attract potential volunteers.
- Provide support and guidance to volunteers during their shifts, ensuring they are paired with appropriate staff for effective training.
- Manage volunteer scheduling software to coordinate shifts and maintain communication with volunteers.
- Track volunteer hours to produce monthly and annual reports.
- Collaborate with management to assess volunteer staffing needs and create schedules accordingly.
- Schedule volunteers for various events.
- Regularly connect with volunteers to cultivate a positive environment that aligns with the organization's values.
- Organize and lead bi-monthly volunteer open houses.
- Plan and execute an annual volunteer appreciation event.
- Communicate effectively through various channels.
QUALIFICATIONS
- Professional communication skills with volunteers.
- Familiarity with animal care protocols and health issues.
- Ability to handle emotionally challenging situations, including dealing with injured animals.
- Capacity to remain calm and composed in stressful situations.
- Strong organizational and time management skills.
- Ability to work independently and collaboratively within a team.
- Proficient in basic computer applications, including word processing and spreadsheets.
- Creative input to enhance the volunteer program.
WORK ENVIRONMENT
The role is set within a dynamic and often high-pressure environment typical of an animal shelter. Flexibility in scheduling may be required to assist in various areas as needed.
BENEFITS
- Health and dental insurance options available.
- Retirement savings plan eligibility after a specified duration of employment.
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