Customer Service Representative

4 weeks ago


Santa Ana, California, United States Worldwide Golf Shops Full time
Job Summary:

The Customer Service Representative at Worldwide Golf Shops is responsible for delivering exceptional customer experiences and promoting a positive store culture. This part-time position involves processing customer transactions, maintaining a clean and organized store environment, and providing excellent customer service.

Key Responsibilities:
  • Process customer transactions accurately and efficiently
  • Maintain a clean and organized store environment, including the sales floor, stock area, and register area
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Assist with floor moves, housekeeping, display maintenance, and merchandise replenishment as needed
  • Recognize and suggest ways to improve processes once fully trained

Requirements:
  • Knowledge of processing information and merchandise via computer and POS register system
  • Ability to work varied hours/days as business dictates
  • Ability to lift and/or move up to 35 pounds at any given time

Qualifications Desired:
  • Entry-level candidates are welcome to apply
  • General golf knowledge/background is a plus, but not required

Compensation:
The hourly rate for this position is $17.50 per hour. Commission may be applicable based on store location and experience.

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