Senior Services Coordinator

2 days ago


Kansas City, Missouri, United States The Madison Senior Living Full time
Job Title:

Resident Services Coordinator

Job Summary:

We are seeking a highly skilled and compassionate Resident Services Coordinator to join our team at The Madison Senior Living. As a key member of our community, you will be responsible for providing exceptional customer service, coordinating administrative tasks, and leading internal and external move-in processes.

Key Responsibilities:
  • Be the first point of contact for visitors, ensuring a warm and welcoming atmosphere.
  • Provide administrative support for Resident Services, including managing volunteer receptionists, transportation schedules, and social media.
  • Lead the internal and external move-in process, ensuring a seamless transition for new residents.
  • Assist in the design, organization, and evaluation of planned activity programs.
  • Proactively address problems and concerns for residents and employees.
  • Answer phones efficiently and follow up with messages according to company procedures.
  • Contribute to team efforts by communicating information properly and thoroughly.
Requirements:
  • Be at least 18 years of age.
  • Knowledge of requirements for providing care and supervision appropriate to residents.
  • Be in good health and physically and mentally capable of performing assigned tasks.
  • Must be criminally cleared by DOJ and FBI background check.
  • Proficient written and oral communication skills required.
Physical Requirements:

This position requires the ability to sit for six to eight hours per day, retrieve items from storage, and lift up to 50 pounds. The use of a ladder is required.

About Us:

The Madison Senior Living is a community that values its residents and employees. We strive to create a warm and welcoming atmosphere, where everyone feels valued and respected.



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