Senior Food Service Supervisor

2 weeks ago

Kansas City, Missouri, United States Senior Star Full time

Lead Dining Services Coordinator

Job Category: FOOD & BEVERAGE Requisition Number: LEADS02545

Position Overview

At Senior Star, the safety and well-being of our residents and team members is our foremost priority. In light of the ongoing challenges posed by the novel coronavirus (COVID-19), we are implementing various measures to ensure that our essential roles are filled and that our residents receive the care they deserve.

To facilitate this process, we are adopting alternative interview methods, including phone, video, and remote meetings. We appreciate your interest in joining the Senior Star family and your understanding during this time.

About Us:

We are dedicated to empowering you to make a meaningful impact. Whether through processes you engage in, individuals you serve, or causes you champion, you possess the ability to effect change.

Senior Star's mission is to Unite and Serve. Being part of our team means you are committed to excellence and thoughtful communication, especially regarding those we serve. We seek to attract and retain a diverse group of associates who share our standards of excellence and dedication to service.

Our Commitment:

Senior Star has been recognized as the #3 Best Place to Work in Aging Services by Forbes Magazine.

Role Responsibilities:

As a professional server, you will:

  • Maintain a professional appearance and demeanor at all times.
  • Continuously seek opportunities to enhance your skills and service delivery.
  • Exhibit a strong work ethic and support colleagues as needed.
  • Demonstrate knowledge of food preparation, handling, and sanitation standards.
  • Collaborate effectively with team members across all levels.
  • Understand the impact of your role on the lives of residents by meeting their needs daily.

As a successful server, you will:

  • Uphold Senior Star's mission by serving as a dedicated advocate for residents and their families.
  • Promote the Senior Star message to potential colleagues and community members.
  • Deliver exceptional service to residents and their guests.
  • Create meaningful connections with residents and fellow associates.
  • Ensure a high-quality dining experience through attentive service.
  • Inspire others to embody the Senior Star promise of service with love.

Team Expectations:

As a member of the Senior Star team, you will:

  • Recognize the importance of your interactions with residents and guests.
  • Contribute to the community's leasing and marketing success.
  • Be knowledgeable about menu offerings and safety practices.
  • Maintain confidentiality regarding community and resident information.
  • Commit to ongoing learning and personal development.
  • Be flexible with your schedule to meet community needs.

Typical Duties Include:

  • Preparing dining areas with appropriate table settings.
  • Stocking supplies to ensure prompt service.
  • Assisting kitchen staff with food preparation and presentation.
  • Taking and processing resident orders.
  • Providing outstanding customer service during meal service.
  • Cleaning and organizing dining spaces post-meal.

Qualifications:

To excel in this role, you should be:

  • Able to perform physical tasks such as standing, walking, and lifting.
  • Capable of communicating effectively with residents and colleagues.

Career Advancement:

Excellence in your role may lead to opportunities for advancement within Senior Star, including positions such as:

  • Assistant Cook
  • Cook
  • Dining Room Lead
  • Housekeeper
  • Front Desk Associate
  • Care Partner
  • Programs Assistant

Benefits:

Senior Star offers a competitive benefits package that includes:

  • Flexible Scheduling
  • Employee Assistance Program
  • Educational Reimbursement Program
  • Bonuses for occupancy, NOI, and safety
  • Referral Bonuses
  • Shift Differentials

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