Customer Service Liaison

5 days ago


Portland, Oregon, United States Marriott Full time

Job Summary: We're looking for a Hotel Concierge Representative to join our team at Marriott Hotels. In this role, you'll be responsible for delivering exceptional guest experiences, promoting hotel amenities and services, and working closely with other departments to ensure seamless operations.

About the Job: As a Hotel Concierge Representative, you'll work directly with guests to provide personalized service and support. You'll also be responsible for maintaining accurate records, processing transactions, and communicating with other departments as needed.

Key Responsibilities:

  • Deliver exceptional guest experiences through personalized service and support
  • Promote hotel amenities and services to enhance guest experience
  • Work closely with other departments to ensure seamless operations
  • Maintain accurate records and process transactions
  • Communicate effectively with guests and other departments

Requirements: To succeed in this role, you'll need excellent communication skills, a positive attitude, and the ability to work well under pressure. You'll also have a basic understanding of computer systems and be able to learn our property management system quickly.

What We Offer: As a valued member of our team, you'll enjoy a competitive salary of $28,000 - $38,000 per year, depending on experience. You'll also receive a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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