Customer Service Liaison

1 day ago


Portland, Oregon, United States Burlington Stores Full time
Secure Your Future with Us

Burlington Stores is committed to providing a safe and secure shopping environment for our customers. As a Retail Security Professional, you will play a critical role in maintaining this environment while delivering exceptional customer service.

Your Key Responsibilities:

  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Maintain a high level of awareness of your surroundings, monitoring the entrance for the entire duration of every shift
  • Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty once identified

Requirements:

  • 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
  • Excellent communication with customers and co-workers
  • Excellent leadership skills that support fostering productive business relationships

Benefits:

  • Competitive hourly wage: $16.45 per hour
  • Flexible hours, including nights, weekends, and holidays as required
  • Part-time associates may be eligible for benefits package, including medical coverage and 401(k) plan
  • Up to 4 hours of paid time off annually after one year of service
  • 8 paid holidays


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