Customer Service Liaison
1 day ago
Burlington Stores is committed to providing a safe and secure shopping environment for our customers. As a Retail Security Professional, you will play a critical role in maintaining this environment while delivering exceptional customer service.
Your Key Responsibilities:
- Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
- Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
- Maintain a high level of awareness of your surroundings, monitoring the entrance for the entire duration of every shift
- Identify and report theft incidents and/or suspicious subject(s) to your Manager on Duty once identified
Requirements:
- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred
- Ability to stand and walk for extended periods of time and to visually monitor store environment
- Ability to maintain confidentiality is required
- Ability to review, analyze and comprehend business trends
- Ability to exhibit a positive demeanor, strong posture, and energetic greeting
- Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
- Excellent communication with customers and co-workers
- Excellent leadership skills that support fostering productive business relationships
Benefits:
- Competitive hourly wage: $16.45 per hour
- Flexible hours, including nights, weekends, and holidays as required
- Part-time associates may be eligible for benefits package, including medical coverage and 401(k) plan
- Up to 4 hours of paid time off annually after one year of service
- 8 paid holidays
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