PetSmart Customer Engagement Manager
1 day ago
PetSmart is a leading pet retailer with a passion for delivering exceptional customer experiences. As a Customer Engagement Manager, you will play a key role in driving sales growth and customer satisfaction in our stores.
About Your RoleAs a Customer Engagement Manager, you will be responsible for leading a team of retail and pet care associates to deliver a safe, clean, and fun environment for our pets and pet parents. You will set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores.
- Pet Parent Engagement: You will create a personalized shopping experience for our customers, getting to know them and their pets to build strong relationships and drive sales growth.
- Associate Leadership: You will lead a team of passionate and dedicated associates who are committed to delivering exceptional customer service and driving sales growth.
- Overall Retail Initiatives: You will work closely with our store teams to ensure a safe and fun environment for our pets and pet parents, driving sales growth and customer satisfaction.
PetSmart offers a range of career opportunities for our leaders, from store management to district leadership roles. As a Customer Engagement Manager, you will have the opportunity to develop your leadership skills, work with a talented team, and drive sales growth and customer satisfaction.
- Leadership Development: You will have access to training and development programs to help you grow your leadership skills and advance your career.
- Team Collaboration: You will work closely with our store teams to drive sales growth and customer satisfaction.
- Career Advancement: You will have opportunities to advance your career to district leadership roles, driving sales growth and customer satisfaction across multiple stores.
PetSmart is a company that loves pets, and we're looking for leaders who share our passion. As a Customer Engagement Manager, you will be part of a team that is dedicated to delivering exceptional customer experiences and driving sales growth.
We offer a competitive salary, benefits, and a quarterly incentive program to recognize and reward our leaders for their hard work and dedication. If you're passionate about pets and customer service, we encourage you to apply for this exciting opportunity.
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