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Customer Engagement Consultant

2 months ago

Seattle, Washington, United States U.S. Bancorp Full time
About the Role

At U.S. Bancorp, we're seeking a skilled Client Relationship Consultant to join our team. As a Client Relationship Consultant, you will be responsible for building and maintaining strong relationships with our customers, providing them with exceptional counsel and support.

Key Responsibilities
  • Engage with customers through various channels, including in-person, by appointment, and virtually.
  • Provide expert advice and guidance to customers, adapting to their unique needs and preferences.
  • Develop and maintain a deep understanding of our customers' businesses and industries.
  • Collaborate with internal stakeholders to ensure seamless delivery of services and solutions.
  • Stay up-to-date with industry trends and developments, applying this knowledge to drive business growth and customer satisfaction.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
  • Excellent problem-solving and analytical skills, with the ability to think critically and creatively.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong business acumen, with a deep understanding of financial services and industry trends.