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Customer Engagement Manager

2 months ago

Seattle, Washington, United States PetSmart Full time
About Our Store

We're a community of pet lovers who share a passion for delivering exceptional customer experiences. As a PetSmart team member, you'll be part of a dynamic and supportive environment where you can grow and develop your skills.

About Your Role

In this role, you'll play a key part in creating a personalized shopping experience for our pet parents. You'll lead a team of retail and pet care associates who will ensure a safe, clean, and fun environment for our pets and pet parents. Your focus will be on building strong relationships with our customers, understanding their needs, and providing tailored solutions to meet their expectations.

About Your Career

We're committed to helping you grow and develop your career with us. As a PetSmart team member, you'll have opportunities to:

  • Gain experience in a different business unit-from the store to the salon or the Pets Hotel
  • Develop your leadership skills as an Assistant Manager or Store Manager
  • Tackle the challenge of a new store opening
  • Transfer to any one of our 1600 stores nationwide
The PetSmart Difference

We're not just a pet store-we're a community of pet lovers who are passionate about making a difference in the lives of pets and their owners. Our team members are the heart of our business, and we're committed to providing a supportive and inclusive environment where everyone can thrive.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about pets and customer service, we'd love to hear from you.