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Program Manager for Global Customer Engagement

2 months ago

Seattle, Washington, United States Amazon Services LLC Full time

Program Manager Role in Customer Engagement Technologies

We are looking for a dedicated Program Manager to enhance customer interactions and drive innovation through automated solutions and Artificial Intelligence. This position focuses on supporting our automated offerings and AI systems across various international markets.

  • Develop and implement program strategies and timelines from concept to execution
  • Identify and articulate business and technical requirements in collaboration with stakeholders
  • Oversee project execution, allocate resources, and ensure successful implementation
  • Work alongside diverse teams to guarantee project effectiveness
  • Facilitate change management and expand existing initiatives across global regions

In this position, you will collaborate with executive leadership, monitor project milestones, and foster teamwork within Amazon. A cooperative approach and a forward-thinking attitude are essential for thriving in this dynamic setting.

Candidates with a background in program management and process optimization are encouraged to consider this opportunity. Amazon provides a robust benefits package designed to support employees and their families.

Be part of our mission to develop exceptional customer service solutions through automation and AI.