Community Impact Coordinator

3 weeks ago


Boston, Massachusetts, United States POAH Communities Full time
Community Impact Coordinator

POAH Communities is seeking a highly qualified individual to serve as a Community Impact Coordinator. This role will be a split position between The Loop at Mattapan and The Kenzi at Bartlett Station.

Responsibilities:
  • Assess the needs of residents and families by administering an annual resident survey.
  • Develop and implement supportive service programming in collaboration with residents, site staff & management, and local community service providers.
  • Coordinate the delivery of services with local human service providers.
  • Identify promising programs or opportunities for youth and families in the community.
  • Maintain all necessary information regarding services to residents in a confidential manner following the regulatory guidance provided by HUD.
  • Establish program targets, track and measure progress. Analyze and use outcomes data as the basis for continuous program improvement, then report program outcomes to internal and external stakeholders.
  • Effectively communicate with residents by newsletter, flyer, bulletin board, etc., to ensure residents are informed of available resources and programs.
  • Remain updated on Fair Housing, EIV, ADA, mandated reporting, and other pertinent HUD rules and regulations and lease, house rules, and related documents governing tenant residency at the assigned community.
  • Attend all required meetings and prepare and participate in additional and/or special projects, as required from time to time by the Property Manager.
Qualifications:
  • Minimum of three years prior experience in resident/social service programs (preferably in affordable housing).
  • Ability to work with and motivate diverse resident populations.
  • Basic proficiency in the use of computers, including Word and Excel.
  • Demonstrated time management skills and proven organizational skills.
  • Resident Coordinator certification is a plus.
  • College degree, ideally with a focus in social work, urban planning, public health, human services, or community development, is a plus.
Benefits at POAH Communities:
  • An extensive benefits package, including PPO medical, vision, and dental insurance.
  • Generous time off: 15 days of PTO and 2 days of personal time in the first year, plus 11 paid holidays.
  • Competitive 401(k) matching, up to 4% of pay.
  • Wellness program.
  • Flexible spending accounts for medical, dependent care, transit, and parking.
  • Tuition reimbursement program.
  • Employee referral incentive program.
  • 12 weeks of paid parental leave.
  • Bereavement leave.
  • Jury and witness duty leave.
  • Company-provided life and accidental death & dismemberment insurance.


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