Community Impact Coordinator
3 weeks ago
POAH Communities is seeking a highly qualified individual to serve as a Community Impact Coordinator. This role will be a split position between The Loop at Mattapan and The Kenzi at Bartlett Station.
Responsibilities:- Assess the needs of residents and families by administering an annual resident survey.
- Develop and implement supportive service programming in collaboration with residents, site staff & management, and local community service providers.
- Coordinate the delivery of services with local human service providers.
- Identify promising programs or opportunities for youth and families in the community.
- Maintain all necessary information regarding services to residents in a confidential manner following the regulatory guidance provided by HUD.
- Establish program targets, track and measure progress. Analyze and use outcomes data as the basis for continuous program improvement, then report program outcomes to internal and external stakeholders.
- Effectively communicate with residents by newsletter, flyer, bulletin board, etc., to ensure residents are informed of available resources and programs.
- Remain updated on Fair Housing, EIV, ADA, mandated reporting, and other pertinent HUD rules and regulations and lease, house rules, and related documents governing tenant residency at the assigned community.
- Attend all required meetings and prepare and participate in additional and/or special projects, as required from time to time by the Property Manager.
- Minimum of three years prior experience in resident/social service programs (preferably in affordable housing).
- Ability to work with and motivate diverse resident populations.
- Basic proficiency in the use of computers, including Word and Excel.
- Demonstrated time management skills and proven organizational skills.
- Resident Coordinator certification is a plus.
- College degree, ideally with a focus in social work, urban planning, public health, human services, or community development, is a plus.
- An extensive benefits package, including PPO medical, vision, and dental insurance.
- Generous time off: 15 days of PTO and 2 days of personal time in the first year, plus 11 paid holidays.
- Competitive 401(k) matching, up to 4% of pay.
- Wellness program.
- Flexible spending accounts for medical, dependent care, transit, and parking.
- Tuition reimbursement program.
- Employee referral incentive program.
- 12 weeks of paid parental leave.
- Bereavement leave.
- Jury and witness duty leave.
- Company-provided life and accidental death & dismemberment insurance.
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