Patient Access Representative

1 month ago


Woodbridge, Virginia, United States Sentara Full time
Job Summary

The Patient Access Representative is responsible for ensuring a seamless registration process for patients, including verifying patient identity, reviewing schedules and physician orders, and scanning important documents. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Verify patient identity and select the correct patient record
  • Review schedules and physician orders to register patients for the appropriate service
  • Scan important documents, such as insurance cards and ID's
  • Enter patient demographic and insurance information into the electronic health record
  • Explain and complete complex regulatory and compliance documents
  • Collect co-payments, deposits, and outstanding balances
  • Provide excellent customer service and ensure a positive patient experience
Requirements

To be successful in this role, you will need:

  • High School diploma or equivalent
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
About Sentara

Sentara is a leading healthcare organization that prides itself on its diverse and inclusive workforce. We are committed to providing excellent patient care and improving health every day. If you are passionate about delivering exceptional patient experiences and working in a dynamic environment, we encourage you to apply for this role.



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