Hotel Guest Service Representative
1 month ago
Job Summary
We are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Atlantis Casino Resort Spa. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.
Key Responsibilities
- Provide accurate and efficient guest check-in and check-out services
- Respond to guest requests and concerns in a timely and professional manner
- Collaborate with other departments to ensure guest needs are met
- Maintain a high level of knowledge about hotel services and amenities
- Ensure a clean and organized front desk area
Requirements
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work in a fast-paced environment and multitask
- Excellent communication and interpersonal skills
- Ability to lift up to 25 pounds and stand for long periods
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- Free daily meal and recreation/fitness discounts
- Weekly resort prizes and recognition programs
Location
Atlantis Casino Resort Spa, Reno, NV
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