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Hotel Front Desk Representative

1 month ago

Reno, Nevada, United States Atlantis Casino Resort & Spa Full time
Hotel Front Desk Representative

Overview:

We are seeking a highly skilled Hotel Front Desk Representative to join our team at Atlantis Casino Resort & Spa. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.

Responsibilities:

  • Provide accurate and efficient guest service, including check-in, check-out, and room assignments.
  • Respond to guest requests and resolve any issues in a timely and professional manner.
  • Work collaboratively with other departments to ensure a high level of guest satisfaction.
  • Maintain a clean and organized front desk area, including handling cash and credit transactions.
  • Perform other duties as assigned to ensure the smooth operation of the front desk.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in a hospitality or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team of passionate and dedicated professionals.