Learning and Engagement Coordinator

3 weeks ago

Seattle, Washington, United States Frye Art Museum Full time
Job Summary

The Frye Art Museum is seeking a dedicated and enthusiastic Learning and Engagement Coordinator to join our team. As a key member of our Learning and Engagement division, you will play a crucial role in planning, implementing, and optimizing various projects and initiatives.

Key Responsibilities
  • Project Planning and Management
    • Define departmental project scope, goals, metrics, and deliverables with the Director and team.
    • Document and track project plans with timelines, milestones, and resource allocations.
    • Monitor project progress, adjusting plans as necessary for successful completion.
    • Manage the integration and alignment of multiple projects, addressing interdependencies and ensuring strategic alignment.
  • Team Coordination and Support
    • Facilitate communication and collaboration among team members and stakeholders.
    • Support colleagues in Creative Aging, Inclusive Learning, Public Programs, and Visitor Services, and facilitate cross-functional collaboration with teams throughout the museum.
    • Schedule meetings, take notes, and generate action plans.
    • Oversee the organization of digital assets and the art studio.
    • Solicit feedback and input to inform decision-making and drive continuous improvement efforts.
    • Collaborate with team members on special projects.
    • Share information across the organization and collaborate to support initiatives and practices that foster a welcoming environment and ensure a positive museum experience for diverse audiences.
  • Administrative Support
    • Provide executive administrative support to the Director.
    • Serve as the first point of contact for Learning and Engagement inquiries and issues. Manage the division email inbox and phone line, responding or forwarding to appropriate department contacts.
    • Prepare contracts, process invoices, and oversee budget tracking.
    • Compile and format reports and presentations.
    • Oversee the preparation of event checklists and ensure internal calendars are kept current.
    • Maintain email lists for Learning and Engagement programs and assist with queries from the Altru database.
    • Staff onsite registration and ticketing for Learning and Engagement programs.
    • Collect and track attendance and feedback for programs.
    • Coordinate travel accommodations for guests and contractors.
    • Inventory and order Learning and Engagement snacks and office supplies.
Requirements
  • Education and Experience
    • 1-2 years of museum, arts organization, or business experience as a project manager, program manager, or similar role.
    • Customer service experience with demonstrated ability to make people feel seen, respected, and warmly welcomed.
    • Experience with Microsoft Office Suite, Zoom, and database systems.
    • BA/BFA in art, arts administration, business administration, humanities, museum studies, education or related fields or equivalent combination of education and experience.
  • Skills and Qualifications
    • Demonstrated commitment to supporting diversity, equity, inclusion, accessibility, and belonging.
    • Effective listening and excellent interpersonal communication skills to forge and maintain relationships with various individuals.
    • Excellent verbal and written communication skills and the ability to represent the museum professionally and enthusiastically.
    • Strong analytical skills to identify and solve creative problems.
    • Adept at working independently with details while understanding and clearly communicating the big picture to various groups.
    • Ability to coordinate complex schedules and effectively prioritize and multitask for numerous projects simultaneously.
    • Highly organized, with a keen eye for accuracy and attention to detail.
    • Demonstrated experience in managing stress with a sense of humor to remain focused and friendly.
    • Fluency in English; proficiency in ASL and/or additional languages is a plus.
Benefits
  • Full health benefits: Dental, Vision, Medical (100% employer-paid option)
  • 35-hour work week
  • Hybrid Option: 3 days onsite (including Tuesday and Thursdays) and 2 days remote
  • Paid vacation and sick time accrual after 90 days of employment
  • Transportation and Commuter benefits
  • 403b savings plan with a 1.5% employer match
  • Employee assistance program
  • 20% Museum store discount
  • 15% Cafe discount
  • Reciprocal museum membership

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