Customer Service Representative
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Clerk III in the Assessor's Office. This is an exciting opportunity to provide exceptional service to the public and play a vital role in the operations of our office.
Key Responsibilities- Provide excellent customer service to the public, addressing inquiries and resolving issues in a professional and courteous manner.
- Assist with property assessment procedures and valuations, interpreting calculations and appraisal notes from scanned/data records.
- Compile information and coordinate with Appraisers, Land Records and Mapping Division staff and management to resolve complex issues.
- Work effectively in a high-volume environment, handling multiple tasks and maintaining composure during stressful situations.
- High school diploma or GED with at least six (6) months related experience and/or training.
- Knowledge or experience in real estate, real property ownership transfers, chain of title combined with administrative and secretarial office procedures and practices.
- Excellent customer service skills, oral and written communication skills, and ability to read and locate properties on a map.
- Valid driver's license, satisfactory driving record, and ability to maintain insurance.
- $18.43 to $21.01 per hour depending on qualifications and experience.
- Public Employees Retirement System of Idaho (PERSI), a pension plan with five year vesting, 11.96% employer contribution, and a lifetime payout upon retirement.
- Full-time, regular employees receive 11 paid holidays in accordance with Policy #312.
- Excellent and comprehensive benefits package.
We are an equal opportunity employer and welcome applications from diverse candidates. To apply, please submit your cover letter, resume, and three letters of reference online. We look forward to hearing from you
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