Sales and Customer Service Representative

19 hours ago


Coeur d'Alene, Idaho, United States Massage Envy Full time
{"title": "Sales and Customer Service Associate", "description": "Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Associate at Massage Envy, you'll play a vital role in helping our clients achieve their wellness goals while building a rewarding career.

Perks and Benefits
  • Competitive hourly rate of $15-$18, plus bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • Free monthly massage, skincare, or stretch service
  • 30% off all products
What We're Looking For
  • A high school diploma or equivalent, and previous retail or sales experience (preferred)
  • Critical thinking skills, with excellent math and computer skills, and the ability to multitask
  • Great people skills, with the ability to establish positive relationships with guests
  • A supporter of total body care, with a general knowledge of massage and skin care services
  • Flexible schedules available, including weekends and evenings
Day-to-Day Responsibilities
  • Provide outstanding customer service and help everyone feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base, both in-person and through phone/email outreach
Culture and Support
  • Trained leadership that is invested in your success
  • Award programs, like Sales Associate of the Year
  • A caring community that strives to celebrate individuality and share knowledge
  • Fun company parties
  • A boss that will appreciate your work

If you're ready to join a growing community with experienced professionals who share your passion, we can't wait to meet you.

", "lang_code": "en"}

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