Customer Service Representative
1 day ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Dirne Health Center, Inc. This role is responsible for providing exceptional patient experience and ensuring seamless interactions with our patients, providers, and staff.
Key Responsibilities:- Provide top-notch customer service to patients, responding to their inquiries and resolving issues in a timely and professional manner.
- Manage patient check-in and check-out processes, ensuring accurate and efficient handling of patient information.
- Collaborate with medical assistants and providers to ensure timely processing of patient visits and implement policies and protocols as needed.
- Assist with scheduling appointments, making reminder calls, and verifying patient information.
- Collect co-pays and process payments in a secure and efficient manner.
- Perform general office duties, including copying, faxing, scanning, and handling mail.
- Minimum of two years of office experience, preferably in a medical setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Ability to multitask, prioritize tasks, and manage multiple objectives simultaneously.
- Basic computer skills, including proficiency in electronic practice management systems.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
This role is typically performed in a typical interior/office work environment in a clinic setting. The work may be demanding and chaotic at times, and the individual must be able to manage stress and maintain a positive attitude in a fast-paced environment.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively with diverse populations. They must be able to multitask, prioritize tasks, and manage multiple objectives simultaneously, while maintaining a high level of accuracy and attention to detail.
We offer a competitive salary range of $18.16-$26.47, depending on experience and qualifications. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient experience, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Sales and Customer Service Representative
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