Customer Service Representative
2 weeks ago
Evergreen Bank Group is seeking a highly skilled Customer Care Advisor to provide exceptional customer service support to external customers.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate information and guidance on banking products and services.
- Process transactions, including transfers, payments, and account maintenance.
- Assist customers with online banking needs and troubleshoot issues.
- Meet sales and performance goals, while ensuring operational integrity.
Requirements:
- High school diploma or equivalent required.
- Previous banking experience and knowledge of Microsoft Office preferred.
- Strong communication and problem-solving skills essential.
About Evergreen Bank Group:
Evergreen Bank Group is an equal opportunity employer committed to providing exceptional customer service and promoting a culture of diversity and inclusion.
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