Customer Service Liaison

2 days ago


Oak Brook, Illinois, United States Aimbridge Hospitality Full time

We are seeking a highly motivated and enthusiastic Front Desk Agent/PM Shifts to join our team at the Residence Inn Oak Brook hotel. As a key member of our front office staff, you will play a critical role in ensuring that our guests have an exceptional stay with us.

Your primary responsibilities will include registering guests, making and modifying reservations, handling hotel operator and concierge duties, and providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. You will also be responsible for maintaining accurate records, processing transactions, and responding to guest inquiries in a timely and professional manner.

Requirements for this role include a high school diploma or equivalent, previous experience in a hotel or related field, and a strong desire to deliver outstanding customer service. We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience, as well as a comprehensive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program.

So why choose Aimbridge Hospitality? Our company culture is built on a foundation of excellence, integrity, and teamwork, and we are committed to fostering a positive and inclusive work environment for all employees.



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