Customer Service Coordinator

6 days ago


Oak Brook, Illinois, United States CD Peacock Full time
Job Overview

The Customer Service Coordinator plays a vital role in supporting the Sales Professionals at CD Peacock, ensuring seamless day-to-day operations and delivering exceptional client experiences.

Key Responsibilities:
  • Accurately process sales transactions while providing top-notch customer care.
  • Effectively manage products by retrieving items from storage or displays as needed.
  • Foster a welcoming environment for clients by offering beverages and ensuring their comfort during visits.
  • Present purchases with care, including bagging and gift-wrapping to meet CD Peacock's high standards.
  • Maintain a well-organized and clean sales floor, packaging areas, and hospitality spaces.
  • Provide administrative support as needed, including data entry, appointment scheduling, and assisting with sales-related tasks.
Requirements:
  • Demonstrate strong organizational skills and attention to detail.
  • Exhibit excellent client service and interpersonal skills.
  • Show ability to multitask and prioritize in a fast-paced environment.
  • Familiarity with retail POS systems is an asset.
  • Experience in a luxury retail setting is preferred but not mandatory.
  • Able to lift a minimum of 30 pounds.
  • A flexible schedule with the ability to work nights, weekends, and holidays.
Estimated Salary: $45,000 - $55,000 per yearAbout CD Peacock

CD Peacock is a reputable luxury retailer dedicated to delivering exceptional client experiences. We strive to maintain a positive and supportive work environment, promoting growth and development among our team members.



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