Patient Registration Specialist

6 days ago

Morristown, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

Covenant Health (Tennessee) is seeking a highly skilled Patient Registration and Verification Specialist to join our team. As a key member of our healthcare team, you will be responsible for coordinating the centralized scheduling of outpatient diagnostic and surgical procedures, ensuring accurate collection and data entry of financial and demographic information, and verifying benefits and pre-certification requirements.

Key Responsibilities
  • Coordinate the scheduling of outpatient diagnostic and surgical procedures, ensuring accurate and timely collection of financial and demographic information.
  • Verify insurance benefits and pre-certification requirements, ensuring compliance with regulatory and insurance requirements.
  • Collect co-payments and deposits, generating receipts and delivering cash transactions to the cashier for proper posting.
  • Maintain strict confidentiality of patient information, adhering to HIPAA guidelines.
  • Recommend updates to existing policies and procedures to increase efficiency and promote data integrity.
  • Notify the Financial Counselor of potential self-pay, workers' compensation, or non-covered procedures.
  • Make patient type changes based on information from Medical Records Staff and/or Care Coordinators.
  • Ensure all reservations are properly documented to support departmental statistics.
  • Schedule operative and diagnostic procedures, documenting each procedure with detailed information.
  • Notify departments of special resources required for procedures.
  • Verify insurance benefits and obtain pre-certification from third-party payers.
  • Gather demographic, medical, and financial information for scheduling, registration, and verification of patient accounts.
  • Enter verification and pre-certification notes.
  • Participate in quality improvement initiatives to improve overall collections and cash flow.
  • Analyze claims denial data to improve collections, relations with insurance companies, and workflow processes.
  • Report procedural changes and updates to leadership.
  • Maintain registration accuracy rate of 95-100%.
  • Explain necessary information to patients and families, including consent for treatment, advance directives, and billing policies.
  • Direct, escort, and provide wheelchair assistance to patients upon completion of the registration process.
  • Perform pre-registration process using phone and mail techniques.
  • Maintain accurate bed board using computerized bed tracking system.
  • Coordinate with Nursing Services the flow of inpatient and observation patient admissions.
  • Display competence in use of Information Computer Systems, including DeRoyal, HBOC, Account Link, and Medifax.
  • Update schedules daily of unexpected procedures, cancellations, or changes.
  • Show initiative to cross-train in all duties related to scheduling, registration, verification, and pre-certification.
  • Prepare patient account folders by scanning vital registration/scheduling/verification documents into the optical imaging system.
  • Utilize resources appropriately, including hospital equipment and supplies.
  • Activate manual systems for computer network downtime.
  • Coordinate scheduling of classrooms for meetings and conferences.
  • Follow policies, procedures, and safety standards.
  • Complete required education assignments annually.
  • Work towards achieving goals and objectives, and participate in quality improvement initiatives as requested.
Requirements
  • Minimum Education: High school diploma or equivalent, or any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill, and ability needed to perform the essential tasks of the job.
  • Minimum Experience: One year of experience in a hospital or financial setting, or minimum three years of total customer-facing/customer service experience required.
  • Licensure Requirement: None

Covenant Health (Tennessee) is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

  • Patient Registration Specialist

    1 month ago

    Morristown, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryCovenant Health (Tennessee) is seeking a highly skilled Patient Registration Specialist to join our team. As a Patient Registration Specialist, you will be responsible for coordinating the centralized scheduling of all outpatient diagnostic and surgical procedures, ensuring accurate collection and data entry of financial and demographic...

  • Patient Registration Specialist

    1 month ago

    Morristown, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at Covenant Health (Tennessee). As a key member of our registration team, you will be responsible for coordinating the centralized scheduling of outpatient diagnostic and surgical procedures, ensuring accurate collection and data entry of...

  • Patient Registration Specialist

    1 month ago

    Morristown, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at Covenant Health (Tennessee). As a key member of our healthcare team, you will be responsible for coordinating the centralized scheduling of outpatient diagnostic and surgical procedures, ensuring accurate collection and data entry of financial...

  • Patient Registration Specialist

    2 months ago

    Morristown, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at Covenant Health (Tennessee). As a key member of our healthcare team, you will be responsible for coordinating the centralized scheduling of outpatient diagnostic and surgical procedures, ensuring accurate collection and data entry of financial...

  • Patient Registration Coordinator

    2 weeks ago

    Morristown, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryCovenant Health (Tennessee) seeks a skilled Patient Registration Specialist, Admitting to coordinate the centralized scheduling of out-patient diagnostic and surgical procedures. The ideal candidate will ensure accurate collection and data entry of financial and demographic information for all patients registered to our facility.Key...

  • Patient Registration Coordinator

    2 months ago

    Morristown, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryCovenant Health (Tennessee) is seeking a highly organized and detail-oriented Patient Registration Coordinator to join our team. As a key member of our healthcare team, you will be responsible for coordinating the centralized scheduling of outpatient diagnostic and surgical procedures, ensuring accurate collection and data entry of financial and...

  • Verification Specialist

    7 days ago

    Morristown, Tennessee, United States Zelis Healthcare Full time

    Job Summary:As a Verification Specialist at Zelis Healthcare, you will play a crucial role in ensuring the accuracy and completeness of customer registration and enrollment information. This position requires strong communication and analytical skills, as well as the ability to work in a fast-paced team environment.Key Responsibilities:• Verify...

  • Healthcare Registration Coordinator

    1 week ago

    Morristown, Tennessee, United States Covenant Health (Tennessee) Full time

    Key Responsibilities: Coordinate the centralized scheduling of all outpatient diagnostic and surgical procedures.Key Skills: Accurate collection and data entry of required financial and demographic information for all patients registered to our facility. Ensure verification of patient information, registration, and scheduling processes.About the Role:This...

  • Patient Access Coordinator

    3 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Atlantic Health System. As a key member of our Patient Access Department, you will play a vital role in ensuring the smooth registration process for our patients.Key ResponsibilitiesRegister patients in a timely and accurate manner, ensuring all necessary information...

  • Patient Support Specialist

    2 weeks ago

    Morristown, Tennessee, United States Novartis Full time

    Job DescriptionNovartis is seeking a highly skilled Patient Support Specialist to join our team. As a key member of our Rare Renal Portfolio, you will be responsible for supporting product and program strategy, ongoing planning, evaluation, and optimization of short-term and long-term program performance.Key Responsibilities:Support product and program...

  • Patient Access Coordinator

    4 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job SummaryWe are seeking a skilled Patient Access Representative to join our team at Atlantic Health System. As a key member of our Patient Access Department, you will play a vital role in ensuring the smooth registration process for our patients.Key ResponsibilitiesProvide exceptional customer service to patients and families, addressing their questions...

  • Patient Access Coordinator

    2 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Atlantic Health System. As a key member of our Patient Access Department, you will play a vital role in ensuring the smooth registration process for our patients.Key ResponsibilitiesProvide exceptional customer service to patients and families, addressing their...

  • Authorization Specialist I

    2 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job SummaryThe Authorization Specialist I plays a critical role in securing medical authorizations from third-party payers for post-acute services. This position is responsible for obtaining written documentation, tracking, prioritizing, and reporting outcomes of each authorization request.Key ResponsibilitiesCompletes full financial clearance of upcoming...

  • Social Care Specialist

    6 days ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    We are seeking a skilled Social Care Specialist to join our team at Atlantic Health System. This role will play a vital part in providing top-notch care to our patients and their families. As a Social Care Specialist, you will be responsible for:Key Responsibilities:Assess patients' psychosocial situations and develop appropriate interventions to improve...

  • Phlebotomy Specialist

    2 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job Title: Phlebotomy Specialist - Outreach Per Diem South JerseyJob Summary:We are seeking a skilled Phlebotomy Specialist to join our team in South Jersey. As a Phlebotomy Specialist, you will be responsible for collecting blood samples from patients in a variety of settings, including physician offices, patient service centers, and patient...

  • Clinical Dietetic Technician

    2 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    About the RoleWe are seeking a highly skilled Clinical Dietetic Technician to join our team at Atlantic Health System. As a Clinical Dietetic Technician, you will play a critical role in providing high-quality patient care and nutrition services to our patients.Key ResponsibilitiesConduct nutrition assessments and develop personalized nutrition plans for...

  • Scheduling Coordinator

    1 month ago

    Morristown, Tennessee, United States Pride Health Full time

    Pride Health is seeking a skilled Scheduling Specialist to join their team immediately. The ideal candidate will have experience working in a high-volume call center environment and possess strong communication and typing skills. The role involves scheduling appointments and working with patients to ensure a smooth and efficient experience. The specialist...

  • ED Lead Patient Access Representative

    1 month ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job Title: ED Lead Patient AccessWe are seeking a highly skilled and experienced ED Lead Patient Access professional to join our team at Atlantic Health System. As a key member of our patient access team, you will be responsible for ensuring seamless and efficient patient registration and access to our emergency department services.Key Responsibilities:Lead...

  • Patient Access Coordinator

    1 month ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    About the RoleWe are seeking a highly skilled Patient Access Representative to join our team at Morristown Medical Center. As a Patient Access Representative, you will play a vital role in ensuring the smooth registration process for our patients, providing exceptional customer service, and maintaining accurate and up-to-date patient information.Key...

  • Patient Access Coordinator

    2 weeks ago

    Morristown, Tennessee, United States Atlantic Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at Atlantic Health System. As a key member of our Patient Access Department, you will play a vital role in ensuring the smooth registration process for our patients.Key ResponsibilitiesRegister patients in a timely and accurate mannerCollect and verify patient...