Verification Specialist

4 weeks ago


Morristown, Tennessee, United States Zelis Healthcare Full time
Job Summary:

As a Verification Specialist at Zelis Healthcare, you will play a crucial role in ensuring the accuracy and completeness of customer registration and enrollment information. This position requires strong communication and analytical skills, as well as the ability to work in a fast-paced team environment.

Key Responsibilities:

• Verify registration and enrollment requests and forms for completeness and accuracy.
• Review daily reports and data entry forms to identify accounts that require maintenance or verification.
• Contact clients by phone to collect additional information needed to verify or update their accounts.
• Respond to customer inquiries and resolve issues in a professional and timely manner.

Requirements:

• Excellent customer service and communication skills.
• Strong analytical and problem-solving skills.
• Ability to work in a team environment and adapt to changing priorities.
• Proficiency in MS Office Suite products.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.

About Zelis Healthcare:

Zelis Healthcare is a leading provider of healthcare financial solutions, dedicated to modernizing the healthcare experience. Our platform serves over 750 payers and millions of healthcare providers and consumers, driving real results for our clients. We are committed to diversity, equity, and inclusion, and offer a welcoming and inclusive work environment for all employees.

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