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Patient Support Specialist

1 month ago

Morristown, Tennessee, United States Novartis Full time
Job Description

Novartis is seeking a highly skilled Patient Support Specialist to join our team. As a key member of our Rare Renal Portfolio, you will be responsible for supporting product and program strategy, ongoing planning, evaluation, and optimization of short-term and long-term program performance.

Key Responsibilities:

  • Support product and program strategy for the Rare Renal Portfolio
  • Collaborate with the Director of NPS Program Strategy and Management for Rare Renal on program evolution through the product life cycle
  • Liaise with multiple NPS Centers of Excellence and cross-functional teams
  • Identify and escalate operational issues requiring resolution with NPS teams
  • Lead/participate in daily/weekly calls to be operationally up to speed on all projects and issues with program management

Requirements:

  • Bachelor's Degree (PharmD, RN, or MBA a plus)
  • 2+ years of background in patient services or similar
  • Program management and/or project management experience
  • Contract/task order writing and management of the complete contract lifecycle
  • Ability to develop, apply, and present on required reporting metrics and elements

Why Novartis:

We are committed to building a diverse and inclusive workplace that reflects the world around us and connects us to the patients, customers, and communities we serve.

Benefits and Rewards:

We offer a competitive salary range of $130,400.00 - $195,600.00 and a comprehensive benefits package, including medical, financial, and paid time off benefits.