HVAC Service Manager
5 days ago
ARS-Rescue Rooter is seeking a highly skilled and experienced HVAC Service Manager to lead our service operations team. As a key member of our management team, you will be responsible for planning and managing the safe and efficient servicing of HVAC equipment, components, and systems in commercial and residential settings.
Key Responsibilities
- Manage and develop a team of service technicians, including hiring, training, and evaluating their performance to ensure effective production and customer satisfaction.
- Evaluate workloads and schedules to optimize manpower utilization and maximize profits.
- Resolve customer complaints and issues in a timely and professional manner.
- Develop and manage budgets to ensure efficient use of resources.
- Oversee the ordering and dispensing of materials and equipment for scheduled jobs.
- Generate reports and metrics to measure departmental operations and inventory management.
- Review payroll records to ensure accurate payment of technicians.
- Conduct job site surveys to identify areas for improvement.
- Evaluate staff training needs and provide on-the-job training and support.
- Oversee facility and equipment maintenance to ensure asset protection and control.
Requirements
A High School diploma or equivalent is required, along with 6-8 years of experience in HVAC service. Related experience and/or advanced training may be substituted. A working knowledge of gas piping, electricity, plumbing, and air flow is essential. Journeyman licensure is desired, and a valid driver's license is required. Strong supervisory, communication, computer, and mathematical skills are necessary.
ARS-Rescue Rooter is an Equal Opportunity Employer and is committed to providing reasonable accommodations to qualified individuals with disabilities.
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