Orthopedic Front Office Representative

1 month ago


Jacksonville, Florida, United States Southeast Orthopedic Specialists Full time
Job Title: Orthopedic Front Office Representative

We are seeking a highly organized and detail-oriented Orthopedic Front Office Representative to join our team at Southeast Orthopedic Specialists. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients, managing patient flow, and ensuring the smooth operation of our front office.

Key Responsibilities:
  • Greets patients and families, and ensures a positive first impression of our practice
  • Manages patient scheduling, including verifying insurance information and collecting demographic data
  • Collects patient payments and ensures accurate and timely processing of financial transactions
  • Communicates effectively with patients, families, and healthcare providers to ensure seamless care coordination
  • Maintains accurate and up-to-date patient records, including medical history and insurance information
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum one year of experience in a medical office or healthcare setting
  • Knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer:
  • A dynamic and supportive work environment
  • Competitive salary and benefits package
  • Opportunities for professional growth and development


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