Orthodontic Scheduling Coordinator

1 month ago


Birmingham, Alabama, United States Oak Dental Partners Full time

A scheduling coordinator's main responsibilities will be answering the phone, scheduling appointments, confirming appointments, monitoring the schedule, taking payments, going over patient balances, and verifying patient insurance coverage.


Key Responsibilities:
Interact with patients in a positive professional manner via telephone and in person
Schedule and confirm appointments
Review and educate patients on treatment plans and financial responsibilities
Accurately confirm insurance benefits, communicate, and collect patient payment obligations.
Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
Respond to and reply to requests for information
Maintain strict compliance to HIPPA and patient privacy
Perform other related job duties as assigned

Requirements:
Basic understanding of orthodontic knowledge
Understanding of orthodontic insurance for patient education
Good communication skills with Financial Coordinator, Treatment Coordinator, and Insurance Coordinator
Always providing excellent patient care

Benefits:
Competitive compensation and benefit package
Health insurance
Dental
Retirement planning
PTO/paid holidays

Work Schedule:
9 hour shift
Day shift
Monday to Friday

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