Account Services Coordinator
4 weeks ago
About the role at Deploy Alloy
As an Account Services Professional, you will be responsible for facilitating great work by establishing credibility and trust, being engaged and knowledgeable, and meeting regularly with the production manager, creative team, traffic manager, media, public relations, interactive/digital, analytics/SEO, and accounting to coordinate Agency efforts on behalf of assigned clients.
Key responsibilities include:
- Developing and delivering Creative Briefs, posting accurate and detailed change orders and progress reports to agency personnel, and effectively presenting, selling, and defending all agency work and proposals to clients.
- Providing counsel, support, insights, and/or research to clients in support of strategies, recommendations, or tactics, and keeping apprised of clients brand, products, services, and marketing developments.
- Regularly checking for and responding promptly to all client communications, checking and approving creative concepts and production materials, copy, layouts, scripts, and artwork, and coordinating client presentations, feedback, and approvals.
- Coordinating project timing and budgets, actively seeking additional projects and new business for client contacts, and keeping apprised of progress of clients projects through traffic/production managers or other relevant team members.
- Handling paperwork and maintaining files on all client activities and their competition, maintaining electronic files on all assigned accounts, and taking minutes/notes at meetings.
- Routinely attending industry functions, client functions, product launches, agency gatherings, or others as needed, and responsible for the assembly of materials for proposals, presentations, and client meetings.
- Conducting effective, engaging meetings where there is a clear goal for each meeting and a prepared agenda, and participating in new business pitches and RFPs as necessary.
Administrative Responsibilities:
- Opening jobs in Advantage, responsible for helping to coordinate the scheduling of work within the Agency, and issuing Purchase Orders for products and services not covered by the Producer or Production Manager.
- Coordinating billing, invoices, and monthly Agency projections, and preparing estimates for client work.
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