Service Coordinator

3 weeks ago


Birmingham, Alabama, United States Forklift Systems Full time

At Forklift Systems, we are seeking a highly organized and detail-oriented Service Coordinator to support our team's daily operations.

The ideal candidate will have excellent communication skills, be able to multitask, and have a strong attention to detail.

Key Responsibilities:

  • Coordinate daily scheduling of service technicians
  • Oversee daily functions of service technicians
  • Review technician notes on work order and apply appropriate charges
  • Communicate with customers for scheduling and other concerns
  • Follow up with customers on scheduled times and discuss additional concerns
  • Support manufacture and warranty requirements
  • Ensure accurate and timely completion of daily, weekly, and monthly tasks

Requirements:

  • High school diploma or equivalent
  • Previous experience in a service coordination role
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Ability to multitask and prioritize effectively
  • Proficient in Microsoft Office and other relevant software

Salary: $18-$24 per hour (DOE)


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