Administrative Technician
1 week ago
Job Overview
The Office Support Specialist plays a crucial role in ensuring the smooth operation of the office environment. This position involves a variety of administrative tasks aimed at supporting the Workers' Compensation process and maintaining effective communication within the organization.
Key Responsibilities
- Assess all incoming Workers' Compensation Claim Forms for thoroughness and precision.
- Conduct follow-ups on any missing documentation to ensure compliance.
- Deliver both verbal and written guidance to various centers regarding the procedures for reporting workers' compensation claims.
- Input and code any missing illness and injury data into the internal database.
- Facilitate training sessions for clerical personnel on best practices related to workers' compensation injury reporting.
- Manage incoming correspondence and organize mass mailings efficiently.
- Coordinate travel arrangements and handle phone inquiries for the unit.
- Source and distribute health and safety information materials to statewide centers.
- Draft and finalize memos and letters on behalf of the Workers' Compensation Manager and Health & Safety Officer.
- Maintain the Health & Safety unit calendar and ensure all appointments are scheduled appropriately.
- Edit and finalize the correspondence manual and procedural documents for the unit.
- Keep a detailed log of incoming Workers' Compensation Claims.
- Track and manage the departmental calendar for Workers' Compensation Appeals Board activities.
- Oversee the Health and Safety budget, making necessary adjustments as required.
- Prepare billing documentation for the Accounting Office and review for accuracy.
- Order and manage supplies for the Health & Safety unit, ensuring adequate stock for training sessions.
- Provide support to the Human Resources receptionist as needed.
Working Conditions
This position is classified as "Hybrid" but primarily office-based, with potential eligibility for telework on a limited basis.
Special Requirements
- Applicants must demonstrate the ability to type at a minimum speed of 40 words per minute, validated by a typing certificate prior to hiring.
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