PreSales Systems Engineer

6 days ago

San Francisco, California, United States Quantum Full time
Job Title: PreSales Systems Engineer

Quantum is seeking a highly skilled PreSales Systems Engineer to join our team. As a key member of our pre-sales operations, you will provide technical solution selling, technical presentations, and solution design based on assessing technical and business requirements.

Key Responsibilities:
  • Leverage AI technologies to enhance solution designs, ensuring that AI capabilities are effectively integrated to meet customer business needs.
  • Provide technical expertise on AI-driven products, demonstrating how they can solve specific challenges and optimize operations.
  • Exhibit excellent interpersonal skills, strong presentation abilities, effective listening, and superior written and verbal communication, particularly in explaining complex AI concepts to non-technical audiences.
  • Use in-depth product knowledge to provide technical expertise to sales staff, partners, and customers through various presentations and discussions, including those involving AI-based solutions.
  • Deliver effective technical presentations on all aspects of our solutions, including features, functions, benefits, and interoperability with third-party products, with an emphasis on AI capabilities and their unique differentiators.
  • Respond to technical questions from prospective and existing customers, as well as the Quantum Sales Team, regarding current and future products, particularly those involving AI and machine learning.
  • Identify and document customer functional and non-functional requirements for detailed system design, including AI model integration, hardware, operating systems, applications, network topology, workflows, and storage capacity.
  • Translate technical and business requirements into clear architecture and solution design documents, including AI model integration and deployment strategies, detailed Visio diagrams, and technical briefs for the sales team.
  • Provide comprehensive solution and design details, acting as a product SME to help identify and qualify business opportunities, particularly in AI and data-driven decision-making solutions.
  • Collaborate with internal and external technical resources, project managers, and product managers to develop proof of concept or implementation solution plans, particularly involving AI, and lead implementation efforts.
  • Assist in closing business by securing technical recommendations through solution presentations, demonstrations, and evaluations, with a focus on AI-driven product capabilities.
  • Provide technical input and support to the Sales Team when responding to large RFIs or RFPs, particularly those that require AI-related expertise.
  • Work with the Sales Team using a consultative approach to identify customer business needs and develop enterprise solutions, including AI-powered enhancements.
  • Function as an active member of the Quantum Sales Team, overcoming technical barriers to sales, particularly in AI-related areas, and participating in periodic sales funnel reviews.
Requirements:
  • Mastery of the consultative sales process, with pre-sales design and implementation expertise in complex shared storage environments, including AI integration.
  • Strong skills in storage technologies (e.g., Filesystems: S3, NFS, Technologies: Cloud, NAS, SAN, DAS, OSD, Software Defined Storage), storage network topologies (e.g., Ethernet, TCP/IP, Fibre Channel), and AI-related technologies (e.g., AI Infrastructures, workflows, machine learning frameworks, AI-driven data analysis tools).
  • Strong knowledge of AI hardware solutions across all aspects of an AI driven portfolio and solution set (storage solutions, data lakes, data analysis and deployment needs, AI Tech Stack and Infrastructures) and experience with storage management software and frameworks.
  • Strong knowledge of media and entertainment workflows, complex broadcast IT, post-production environments, and AI applications within these industries.
  • Understanding of market trends, particularly in AI, and the ability to identify associated solutions.
  • Strong written, oral, and presentation skills. Able to act as a storyteller, particularly in communicating AI solutions and providing feedback across the ecosystem, including customer experience, support, product, and marketing teams.
  • Strong project management skills, including evaluation, design, development, and analysis, with experience in managing AI integration projects.
  • Understanding of IT governance frameworks, including corporate requirements, industry standards, regulatory environments, and risk and resource management, with knowledge of AI ethics and governance.
  • Strong customer relations skills and a thorough understanding of the sales cycle, particularly in AI-driven sales scenarios.
  • Working knowledge of MAC, UNIX, LINUX, Windows, and AI/ML hardware/software certifications is a plus.
  • Ability to work independently and as part of a team, with evidence of personal and professional energy and excellence in AI-related tasks.
  • Experience performing needs assessments, proofs of concept, particularly involving AI, and making recommendations based on discovered needs.
  • BS degree in Engineering or Computer Science preferred, or equivalent experience. At least 8+ years in a senior pre-sales technical role, with demonstrated experience in Storage and associated AI technologies.
What We Offer:
  • A competitive salary range of $240,000 to $255,000 for qualified applicants.
  • A diverse portfolio of health plans for medical and prescription, dental, vision, life, disability, and supplemental medical insurance options.
  • A company-matched 401(k) plan to help employees save for retirement in a tax-advantaged way.
  • An Employee Stock Purchase Program for purchasing Quantum stock at a discounted rate.

Quantum is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. We are committed to creating a diverse and inclusive work environment that values and respects all employees. If you are passionate about AI and data management, and want to join a team that is shaping the future of data-driven solutions, please apply today

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