Pediatric Front Desk Coordinator

2 days ago


Greenville, North Carolina, United States Greenville Pediatric Services, Inc. Full time
Front Desk Receptionist Job Description

We are seeking a highly skilled and compassionate Front Desk Receptionist to join our team at Greenville Pediatric Services, Inc. As a key member of our front office staff, you will be the first point of contact for our patients and their families, providing a warm and welcoming atmosphere in our pediatric clinic.

Key Responsibilities:

  • Greet patients and visitors with a friendly demeanor
  • Answer phone calls and schedule appointments
  • Verify patient information and insurance coverage
  • Collect co-pays and payments
  • Assist with patient check-in and check-out processes
  • Maintain a clean and organized front desk area
  • Communicate effectively with patients, families, and staff members
  • Adhere to HIPAA regulations to ensure patient confidentiality

Requirements:

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Proficiency with computer systems and electronic medical records
  • Strong attention to detail and organizational skills

We are committed to providing top-notch care for our young patients and are seeking a dedicated individual to join our team. If you are passionate about providing excellent customer service and helping children, we encourage you to apply for this rewarding opportunity.


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