Customer Service Representative
4 weeks ago
Customer Service Representative
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience at SpeeDee Oil Change and Auto Service.
Key Responsibilities:
- Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
- Work with customers to resolve any issues or concerns they may have.
- Upsell and cross-sell services to customers to increase sales and revenue.
- Maintain a clean and organized workspace, including the customer waiting area and service bays.
- Participate in ongoing training and development to improve customer service skills and knowledge of automotive services.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Basic computer skills and knowledge of Microsoft Office.
- Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A fun and dynamic work environment.
- The opportunity to work with a leading provider of automotive services.
About Us:
SpeeDee Oil Change and Auto Service is a leading provider of automotive services, with a commitment to providing exceptional customer service and quality workmanship. We are a locally owned and operated business, with a team of experienced and certified technicians who are dedicated to providing the best possible service to our customers.
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