Service Support Associate

1 week ago


Chicago, Illinois, United States Zips Car Wash Full time
Job Overview

Location
Chicago, IL

Education Requirement
High School Diploma or Equivalent

Compensation
$17.00 per hour

Travel Requirements
Minimal

Job Category
Customer Service

Position Summary

Join our team at Zips Car Wash, where you can take charge of your earnings through hourly pay plus commission opportunities

Role Description:

A Customer Service Associate is responsible for fostering a friendly and enjoyable environment, ensuring that every customer leaves with a smile through exceptional service and a top-notch car wash experience.

Key Responsibilities:
  • Assist in the enrollment and support of Unlimited Wash Club members.
  • Manage transactions at the Point-of-Sale.
  • Ensure the cleanliness and functionality of the property.
  • Safely guide vehicles into the wash with clear hand signals and a welcoming demeanor.
  • Provide a warm and friendly greeting to every guest, supporting them throughout the wash process and ensuring a thorough clean.
Qualifications:

Essential Skills:
  • High School Diploma or Equivalent.
  • Availability for flexible shifts, including evenings and weekends.
  • Friendly, outgoing personality with a strong customer service focus.
  • Positive attitude and energetic approach.
  • Ability to work independently and take responsibility.
Physical Requirements:
  • Regular mobility including reaching, lifting, and handling equipment weighing up to approximately 100 pounds.
  • Frequent standing and walking for extended periods.
  • Ability to work in various weather conditions and non-climate-controlled environments.


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