Insurance Agency Representative

1 week ago


Waynesboro, Virginia, United States George Morris - State Farm Agent Full time
Job Opportunity

We are seeking a dedicated Customer Service Representative to join our team at George Morris - State Farm Agent.

About the Role

This position is ideal for individuals who excel in customer service, possess strong communication skills, and have a passion for helping others. As a representative, you will be responsible for resolving customer inquiries, coordinating with team members, and anticipating the needs of our community.

Key Responsibilities
  • Answer customer inquiries and provide policy information, ensuring prompt and accurate responses.
  • Assist clients with policy changes and updates, maintaining a high level of customer satisfaction.
  • Process insurance claims and follow up with clients, providing clear explanations and updates throughout the process.
  • Maintain accurate records of customer interactions, utilizing data to inform future improvements.
Requirements
  • Strong communication and interpersonal skills, enabling effective collaboration with colleagues and clients.
  • Detail-oriented and able to multitask, managing multiple responsibilities with ease.
  • Previous customer service experience is preferred, but not required for motivated and driven candidates.
Benefits and Compensation
  • Paid Holidays: Enjoy time off to relax and recharge, without worrying about missed paychecks.
  • Bonus based on performance: Earn rewards for meeting and exceeding goals, demonstrating your value to the team.
  • Competitive salary: $60,000 per year, offering a stable income and opportunities for growth.
  • Health insurance: Access quality healthcare coverage, ensuring your well-being and protecting your family.
  • Paid time off: Receive paid leave to pursue personal interests, travel, or simply enjoy some downtime.
About Us

George Morris - State Farm Agent is a trusted insurance agency committed to delivering exceptional service and support to our community. We foster a culture of teamwork, respect, and ongoing learning, empowering our representatives to thrive and grow professionally.



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