Customer Service Representative

2 months ago


Waynesboro, United States Shentel Full time

Customer Service Representative

Appomattox, VA 24522, USA ● Blacksburg, VA, USA ● Buckhannon, WV 26201, USA ● Chillicothe, OH 45601, USA ● Christiansburg, VA 24073, USA ● Clarksburg, WV, USA ● Columbus, OH, USA ● Covington, VA 24426, USA ● Edinburg, VA 22824, USA ● Fairmont, WV 26554, USA ● Lebanon, VA 24266, USA ● Lynchburg, VA, USA ● Moneta, VA 24121, USA ● Morgantown, WV, USA ● Princeton, WV 24740, USA ● Radford, VA, USA ● Roanoke, VA, USA ● Rocky Mount, VA 24151, USA ● Rustburg, VA 24588, USA ● Salem, VA 24153, USA ● Salem, WV 26426, USA ● Staunton, VA 24401, USA ● Waynesboro, VA 22980, USA ● Weston, WV 26452, USA ● Woodstock, VA 22664, USA ● Wytheville, VA 24382, USA Req #3295 Wednesday, September 4, 2024 Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art fiber optic and cable networks to customers in the Mid-Atlantic United States. The Company’s services include: broadband internet, video, and voice; fiber optic Ethernet, wavelength and leasing; and tower colocation leasing. The Company owns an extensive regional network with over 8,300 route miles of fiber and 220 macro cellular towers. For more information, please visit www.shentel.com.

Shentel is hiring a Customer Service Representative (CSR) to join our call center team. We are looking for a sales-oriented customer service professional to sell Shentel’s broadband and television solutions while providing excellent customer service. In this role you will play a pivotal role in keeping your neighbors connected

We offer a great work environment and competitive total compensation package that includes:

Base hourly pay rate + uncapped commission World class 401(k) – up to 8% company contribution Medical, dental, vision, and life insurance with company subsidies Up to 3 weeks of PTO and up to 9 paid holidays

You worked hard for the following:

Your reputation as a successful sales professional who meets and exceeds sales goals Your high school diploma or equivalent One year of customer service or call center experience

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