Clinical Operations Facilitator

2 weeks ago


Huntington, West Virginia, United States VETERANS HEALTH ADMINISTRATION Full time
Position Overview
The selected candidate will act as a key integrator, ensuring the seamless coordination of business processes and software functionalities.

Core Responsibilities:
The primary responsibilities of this role include establishing and maintaining business processes that facilitate the deployment of new and updated information technology systems.

The incumbent will serve as the functional authority on the Patient Information Management System (PIMS) core package and will provide training on additional service packages.

Key Duties:
1. Deliver training and support for clinical and administrative personnel regarding business processes and related software.
2. Oversee various software applications essential to the overall management and operations of the organization.
3. Coordinate and provide training for facility staff in business and functional areas concerning various information technology VISTA packages.

4. Ensure that all information technology equipment within the service is operational and functioning correctly.
5. Collaborate with relevant offices to ensure the accuracy of medical center workload data in VISTA, including the verification of reports such as gains and losses and AMIS reports.

6. Conduct testing of new options and software versions prior to implementation to familiarize with new features and confirm compliance with specifications.

7. Participate in the development of administrative quality standards aimed at enhancing programs, facilities, and operations.

8. Maintain strong working relationships with various program officials.

9. Coordinate ongoing data collection and basic analysis, applying knowledge of System Redesign principles to assess organizational performance.

10. Develop, monitor, and disseminate outcome measures, including clinical data and satisfaction metrics for both patients and staff.

11. Formulate, plan, and oversee data validation activities.
12. Prepare regular and ad-hoc reports for presentation within the service and to other committees.

Work Schedule:
Standard work hours are Monday to Friday, 8:00 AM to 4:30 PM. Telework options are available on an ad-hoc basis.

Additional Information:
This position is subject to background and security investigations, and participation in vaccination programs is mandatory for all healthcare personnel.

Qualifications:
To qualify for this position, candidates must meet all specified requirements by the closing date of the announcement.

Applicants may qualify based on their experience and/or education as detailed in the job announcement.



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