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Clinical Support Services Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at Marshall Health. As a key member of our healthcare operations team, you will play a critical role in ensuring the delivery of high-quality patient care and services.
Key Responsibilities- Compliance and Regulatory Management: Ensure adherence to all relevant laws and regulations, including 340B, to maintain the integrity of our operations.
- Claim Accuracy and Verification: Verify the accuracy of 340B eligible claims and work closely with clinic staff to ensure seamless processing.
- Financial Assistance and Patient Support: Collaborate with clinical teams to provide affordable prescription options for patients, ensuring timely and accurate communication.
- Workflow Management: Routinely review and update patient charts, ensuring all necessary information is accurately documented.
- Policy and Procedure Adherence: Maintain strict adherence to all applicable policies and procedures, with a focus on financial assistance and regulatory compliance.
- Team Collaboration and Communication: Participate in pharmacy huddles and meetings, providing support and expertise to ensure seamless operations.
- Customer Service and Patient Engagement: Provide exceptional customer service, responding promptly and professionally to patient inquiries.
- Data Entry and Record-Keeping: Accurately enter patient data and maintain accurate records, ensuring seamless access to critical information.
- Regulatory Compliance and Risk Management: Identify and mitigate potential risks, ensuring compliance with all relevant laws and regulations.
- Professional Development and Growth: Stay up-to-date with industry developments and best practices, contributing to the growth and success of our team.
- Education: High School Diploma or equivalent required; National Certification or equivalent preferred.
- Experience: Minimum 2 years' experience in a retail pharmacy position.
