Guest Services Director

5 days ago


Palo Alto, California, United States Four Seasons Hotels Limited Full time
About the Role: We are currently seeking a skilled and experienced Assistant Front Office Manager to join our team at Four Seasons Hotel Silicon Valley. This is an excellent opportunity for individuals who are passionate about delivering exceptional guest experiences and wish to build a successful career with global potential.

The ideal candidate will have 2-3 years of luxury hotel experience in a supervisory or management role, with strong communication and interpersonal skills. They will be able to work effectively in a fast-paced environment, think critically, and make sound decisions when required. A high school diploma or equivalent is required, along with reading, writing, and oral proficiency in English. The selected candidate must also be able to provide proof of eligibility to work in the United States of America.

We offer a competitive salary range of $75,000 to $80,000 per year, as well as fully paid medical, dental, and vision insurance for employees and their dependents. Additionally, we provide holiday, vacation, and sick pay, 401k participation with a company matching program, complimentary stays at Four Seasons worldwide (subject to availability), free employee meals prepared by our culinary team, complimentary dry cleaning of employee uniforms, and free employee parking.

Four Seasons is an Equal Opportunity, Affirmative Action employer. We welcome applications from minorities, women, veterans, and individuals with disabilities.

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