Cafe Experience Leader

4 weeks ago


San Francisco, California, United States Capital One Full time
About the Role

As a Cafe Coach at Capital One, you will be responsible for leading a team of Cafe Ambassadors and facilitating exceptional customer experiences in our Capital One Cafe locations. You will be the face of Capital One in the community, building alliances with local organizations and collaborating with vendors to drive business growth.

Key Responsibilities
  • Lead by example and mentor Cafe Ambassadors to develop professionally and personally
  • Maintain a welcoming environment and coach team members to create a positive customer experience
  • Drive continuous improvement and innovation in the Cafe experience
  • Develop and execute strategies to enhance customer engagement and loyalty
  • Collaborate with local businesses, nonprofits, and charities to plan events and promote the Cafe
Requirements
  • High School Diploma or equivalent certification
  • At least 2 years of customer-facing experience in retail or financial services
  • At least 1 year of people management experience or 2 years of retail bank experience
Preferred Qualifications
  • At least 3 years of customer-facing experience in retail or financial services
  • 2+ years of people management experience
  • Bachelor's Degree
What We Offer

Capital One offers a comprehensive benefits package, including health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website.

This role is eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.



  • San Francisco, California, United States Hard Rock Cafe Full time

    Job DescriptionOverviewAs a key member of the Hard Rock Cafe team, the Cafe Sales and Marketing Director will be responsible for driving sales and marketing efforts that align with the company's overall strategy. This individual will work closely with the Cafe Senior Leadership Team to uphold brand standards, core values, and meet or exceed business...


  • San Francisco, California, United States Hard Rock Cafe Full time

    Job OverviewHard Rock Cafe is seeking a highly skilled Sales and Marketing Manager to lead our cafe sales and marketing efforts. This individual will be responsible for directing our cafe sales and marketing strategies to align with our overall business objectives.Key ResponsibilitiesFinancial Acumen: Demonstrate a deep understanding of our cafe budget and...

  • General Manager

    4 weeks ago


    San Francisco, California, United States Hard Rock International Full time

    Job Summary:The General Manager is a senior business leader responsible for upholding all brand standards and core values at the cafe. This role requires a strong entrepreneurial approach to identify and act on opportunities and challenges to maximize business potential in the market.Key Responsibilities:Manage the business in a sustainable manner that meets...

  • Culinary Artisan

    3 weeks ago


    San Clemente, California, United States Cafe Rio Full time

    About Us:Cafe Rio is a dynamic and fast-paced food service company that values teamwork and camaraderie. Our team members are the backbone of our operations, and we're seeking energetic individuals to join our #caferiofamily.Compensation:As a Line Cook at Cafe Rio, you can earn up to $20/hour plus tips, providing a competitive income for our team members. In...


  • San Francisco, California, United States Ritual Coffee Roasters Full time

    About UsRitual Coffee Roasters is a pioneering coffee company that has been revolutionizing the way people experience coffee since 2005. We're passionate about creating a culture of inclusivity, diversity, and excellence in every aspect of our business.Job DescriptionWe're seeking a highly motivated and experienced Cafe Manager to lead our Haight Street cafe...


  • San Francisco, California, United States Ritual Coffee Roasters Full time

    About the RoleThe Ritual Coffee Cafe Manager is a key leadership position responsible for overseeing the daily operations of our Haight Street cafe. As a cafe manager, you will be the enthusiastic, professional, and organized leader that ensures our cafe is always running smoothly and our baristas feel supported.Key ResponsibilitiesTeam Leadership: Lead a...


  • San Francisco, California, United States Bon Appetit Full time

    Job DescriptionWe are seeking a highly skilled Cafe Manager to oversee the daily operations of our cafe. The ideal candidate will have experience in food service management and be able to supervise a team of associates.Key Responsibilities:Supervise and train cafe associates to ensure excellent customer service and food quality.Manage cafe operations,...


  • San Francisco, California, United States Ritual Coffee Roasters Full time

    About the RoleThe Ritual Coffee Cafe Manager is a key leadership position responsible for overseeing the daily operations of our Haight Street cafe. As a member of our management team, you will be instrumental in driving sales growth, improving customer satisfaction, and fostering a positive work environment.Key ResponsibilitiesLead a team of approximately...


  • San Francisco, California, United States McCalls Catering & Events Full time

    Cafe Manager Job DescriptionWe are seeking a highly skilled Cafe Manager to join our team at McCalls Catering & Events. The ideal candidate will have a strong background in food service management, excellent problem-solving skills, and the ability to think on their feet.Key Responsibilities:Manage cafe operations, including staff supervision, inventory...


  • San Francisco, California, United States Compass Group, North America Full time

    Cafe Operations Manager Job DescriptionWe are seeking a highly skilled Cafe Operations Manager to oversee the day-to-day operations of our cafe. The successful candidate will have experience in food service management and be able to multitask with ease.Key Responsibilities:Hire, train, and supervise staff.Manage cafe inventory and supplies.Develop and...


  • San Diego, California, United States 85C Bakery Cafe Full time

    Job Description85°C Bakery Cafe is a global bakery & beverage retail business, publicly traded in Taiwan, with over 1,000 stores worldwide. We are recruiting for the Store Management Team, responsible for leading all aspects of operation, including customer service, management, and training functions.Key Responsibilities:Take essential responsibility for...


  • San Francisco, California, United States McCalls Catering & Events Full time

    About the RoleWe are seeking a highly skilled and experienced Cafe Manager to join our team at McCalls Catering & Events. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our cafe, providing exceptional customer service, and driving business growth.Key ResponsibilitiesManage cafe operations,...


  • San Francisco, California, United States Compass Group USA Full time

    Job SummaryThis role is responsible for overseeing the food service operation, ensuring high standards of excellence are met. The Cafe Operations Manager will supervise associates and support financial responsibilities.Key Responsibilities:Hiring and Supervision: Hires, trains, and coaches associates to ensure they meet the required standards.Event Planning:...

  • General Manager

    3 weeks ago


    San Francisco, California, United States Hard Rock International Full time

    Job Summary:The General Manager is the senior business leader in the cafe responsible for upholding all brand standards and core values, while meeting or exceeding Hard Rock's business objectives.Key Responsibilities:Manage the business in a sustainable manner that meets or exceeds agreed upon financial and other business goals, while adhering to all of Hard...


  • San Francisco, California, United States Ritual Coffee Roasters Full time

    About the RoleThe Ritual Coffee Cafe Manager is a key leadership position responsible for ensuring the smooth operation of our Haight Street cafe. As a member of our team, you will be expected to lead a team of approximately 10 retail employees, including Shift Leads, a Coffee Educator, and Baristas.Key ResponsibilitiesTeam Leadership: Lead a team of retail...

  • CAFE MANAGER

    4 weeks ago


    San Francisco, California, United States Compass Group USA Full time

    Job SummaryThis role is responsible for overseeing the food service operation, ensuring that high standards of excellence are consistently met. The ideal candidate will have supervisory experience and be able to manage a team to achieve financial and operational goals.Key Responsibilities:Supervise and train a team of associates to ensure seamless food...

  • General Manager

    3 weeks ago


    San Francisco, California, United States Hard Rock International Full time

    Job SummaryThe General Manager - Cafe Operations is a senior business leader responsible for upholding all brand standards and core values while meeting or exceeding Hard Rock's business objectives. This role requires a high level of business acumen, strong leadership and interpersonal skills, and the ability to effectively communicate complex ideas.Key...


  • San Francisco, California, United States Compass Group USA Full time

    Job SummaryThis role is responsible for overseeing the food service operation, ensuring high standards are met. The successful candidate will supervise associates and support financial responsibilities.Key Responsibilities:Hire, supervise, train, and coach associates to achieve operational excellence.Develop and execute marketing strategies for special...


  • San Francisco, California, United States Hard Rock International Full time

    Job Title: Sales and Marketing Manager - Cafe OperationsHard Rock International is seeking a highly motivated and experienced Sales and Marketing Manager to lead our cafe sales and marketing efforts. As a key member of our team, you will be responsible for developing and executing strategies to drive sales growth, improve customer engagement, and enhance the...


  • San Jose, California, United States Vitality Bowls Full time

    Job SummaryWe are seeking a highly skilled and experienced Cafe Shift Leader to join our team at Vitality Bowls. As a Cafe Shift Leader, you will be responsible for leading our team to ensure that food is prepared accurately and delivered to customers in a timely manner.Key ResponsibilitiesLead the team to ensure efficient food preparation and deliveryManage...